Trust & Compliance

THG is committed to conducting business ethically, responsibly and in compliance with applicable laws and regulations across the jurisdictions in which we operate.

Integrity in every business decision.

Transparency with our partners and stakeholders.

Respect for people, intellectual property and data.

Equal opportunity and fair treatment.

Responsible innovation and the ethical use of technology.

Accountability across every level of our organisation.

We recognise the importance of protecting personal information and maintaining the trust of everyone who interacts with our business.

THG is committed to handling personal data responsibly and in accordance with applicable privacy and data protection laws. We implement appropriate administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, misuse, disclosure or loss.

Protecting confidential information is essential to our operations.

We maintain internal security practices designed to safeguard company, client and partner information through secure systems, access controls and ongoing operational processes. As our technology platforms continue to grow, we remain committed to continuously improving our security posture and adopting industry best practices.

If you believe you have identified a security vulnerability relating to THG or one of our products, please contact us at security@thehellogroup.com.

Artificial intelligence plays an increasingly important role across entertainment, media and technology.

THG believes AI should enhance creativity—not replace it. We are committed to using AI responsibly, ethically and transparently while respecting intellectual property rights, protecting personal information and maintaining appropriate human oversight in decision-making.

We continuously evaluate emerging technologies to ensure they align with our values and the expectations of our artists, partners and audiences.

Diversity, Equity & Inclusion

Innovation flourishes when diverse perspectives come together.

We are committed to creating an inclusive workplace where individuals are treated with dignity, fairness and respect regardless of background, identity or experience. We actively seek to work with diverse artists, creators, entrepreneurs and partners while fostering an environment where everyone has the opportunity to succeed.

Learn more by visiting our Diversity, Equity & Inclusion page.

THG expects the highest standards of professionalism from our employees, contractors and business partners.

Conducting business honestly and fairly.

Preventing bribery, corruption and unethical conduct.

Respecting human rights throughout our operations.

Complying with applicable sanctions, trade and regulatory requirements.

Managing conflicts of interest appropriately.

Protecting confidential and proprietary information.

We support internationally recognised human rights and expect our employees, suppliers and partners to do the same.

We oppose forced labour, child labour, human trafficking and all forms of exploitation, discrimination and harassment. We are committed to maintaining workplaces that are safe, respectful and inclusive.

We recognise that long-term success includes responsible stewardship of our environmental and social impact.

As our business continues to expand globally, we seek opportunities to reduce unnecessary environmental impact, support responsible business practices and work with partners who share our commitment to sustainable growth.

We encourage employees, partners and stakeholders to raise concerns regarding unethical conduct, potential legal violations or breaches of our policies.

Reports made in good faith are taken seriously and handled appropriately. Retaliation against anyone who raises a genuine concern is not tolerated.

For questions relating to compliance, privacy or corporate governance, please contact:

Email: legal@thehellogroup.com

General enquiries: hello@thehellogroup.com

We remain committed to maintaining the highest standards of integrity, governance and responsible business practices as we continue building the future of entertainment, media and technology.